If you tried to access Claude for any of your AI needs Monday morning, you might have failed—or, rather, the chatbot may have failed to load. It’s not you, your internet, or your device: Claude is down.
Anthropic confirmed the outage on Monday, citing “elevated errors on Claude.ai, console, and claude code.” As of this article, the company has posted four updates to Claude’s status page: The first, at 11:49 UTC (6:49 a.m. ET), was simply to acknowledge an investigation into the issues; the next, at 12:06 UTC, was an update to confirm continued investigations, before sharing that Claude API was working as intended at 12:21 UTC. At that time, the company had identified the issues were related to Claude.ai and with login and logout paths. Finally, at 13:22 UTC, the company confirmed it had identified the cause of the issue, and a fix is “being implemented,” though there’s no timeline for how long that might take to roll out to users.
Like most outages, I expect Anthropic to get Claude up and running soon. It might be back before most of America signs on for work. Still, the outage comes at a tumultuous time for the company. Anthropic made headlines last week when President Trump ordered all federal agencies to stop using its AI services, after Anthropic and the Department of Defense could not come to an agreement on how the U.S. military could use Claude in its endeavors. The Defense Department wanted unrestricted access to the AI, while Anthropic wanted safeguards in place. The two could not reconcile, but not only did the Defense Department drop Anthropic, Defense Secretary Pete Hegseth declared the company a “supply-chain risk to national security.” As such, no company that works with the U.S. military can also work with Anthropic.
To be clear, none of that is likely related to this outage. But Anthropic likely has more users than ever experiencing this downtime, as the drama skyrocketed Claude to the top of Apple’s App Store.