Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone. As you probably already know from trying to contact someone on Amazon’s “Contact Us” page, there is no direct number to call. That’s by design.
Luckily, there are other quicker ways to get a hold of someone who can listen to your specific issues, which may be helpful to keep in mind as October Prime Day approaches.
Get a super fast callback from Amazon
Amazon doesn’t like you calling them, but with a few steps, you can get Amazon to call you.
Visit Amazon’s Contact Us page
Select Something Else
Select I need more help
Say “Request a phone call” from the customer service chat
Choose “Ok, I’ll enter my phone number“
Credit: Screenshot Daniel Oropeza
As you can see from the screenshot, it takes a couple of tries on the chat to get the machine to give you the option of getting a callback, but that’s nothing a little persistence can’t fix.